Refund Policy

Subscription Plans

Monthly Subscriptions

• Full refund available within 14 days of initial subscription
• After 14 days, cancel anytime. Service continues until the end of your billing period
• No partial refunds for unused portions of the month after the 14-day window

Multi-Month Subscriptions (3, 6, or 12 Months)

• Full refund available within 14 days of initial subscription
• After 14 days, prorated refunds may be issued at our discretion for unused months
• Contact us to discuss your specific situation

One-Time Services

Templates & Digital Products

Due to the digital nature of our templates and downloadable products, all sales are final once the files have been accessed or downloaded. If you experience technical issues, please contact our support team and we'll work to resolve them.

Workshops & Training

• Full refund if cancelled 7+ days before the scheduled session
• 50% refund if cancelled 3-6 days before the session
• No refund for cancellations within 48 hours of the session
• Rescheduling is available at no extra cost with 48+ hours notice

Custom Projects

Custom content strategy, enterprise projects, and bespoke services are subject to the refund terms specified in your individual contract or statement of work. Please refer to your agreement for specific terms.

How to Request a Refund

To request a refund, please contact our support team with your order details:

• Email: lakriadigital@gmail.com
• Phone: +1 (438) 544-6700

Please include your name, email address used for purchase, and order/subscription ID. We typically process refund requests within 3-5 business days.

Payment Processing

Once approved, refunds are processed through your original payment method:

• Credit/Debit Cards: 5-10 business days to appear on your statement
• PayPal: 3-5 business days to appear in your account