Privacy Policy

1. Introduction

Lakria Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We are a Canadian company and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as the General Data Protection Regulation (GDPR) for our European clients.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Business name and website URL
• Billing address and payment information
• Social media account information (with your consent)
• Communications and correspondence with our team

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website and exit pages
• Cookie and tracking technology data

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process payments and send invoices
• Communicate with you about your account and services
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings or our cookie consent banner.

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third parties who help us operate our business (payment processors, hosting providers)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers located in Canada, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under PIPEDA and GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at lakriadigital@gmail.com.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we will delete your information within 90 days, except for data required for legal or accounting purposes.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: